Who can help me with the NDIS?
Who can support me in the planning process?
When you start your planning journey, it's a good idea to identify whether you need support for the process. If you do, then think about a person or group of people who know you well and who can assist to develop your plan.
This might be a family member, friend or an advocate - someone who knows you well, can provide some background about your needs and can make sure your voice is heard. Some people have chosen individuals or groups such as circles of support or micro-boards to support the planning process.
It is important to have someone by your sde who knows all parts of your life and your needs, and in some situations this may be service provider staff.
If you cannot think of someone you already know who can support you, perhaps you could think about getting to know an advocate now so you can be comfortable with them when it is your turn to plan.
Remember you have the right to information in a way that is right for you. You should ensure that you know what is in your plan and make sure that you see the plan before it is finalised by the NDIS.
Who can support me to implement my plan?
When you develop your plan with the NDIS, let them know if you'd like some support to implement your plan. You can access three levels of support coordination, it you need it:
- support connection - short term assistance to find services and develop service agreements
- coordination of support - can also help you to find services and develop service agreements, but there may be some extra complexity
- specialist support coordination - for participants with very complex needs, that require coordination by specialists.
Can I self-manage my NDIS package?
Yes. You can self-manage your funding under NDIS. This is actively encouraged by the NDIA. You can also access training and support from advocacy organisations that can help you to manage your own package.
Can I get support to manage my plan?
Yes. You can ask for a financial intermediary to be funded in your plan. This is someone who can manage the invoicing and claims on your behalf. You can also have a significant person in your life identified as the plan nominee. This means that person can manage the invoicing and claims for you. This person does not have to be a legally appointed guardian or administrator so could be a trusted family member or friend. They do not get to make decisions on your behalf.
You can also choose to have the NDIS manage your plan. This means the providers that you engage have a service agreement with you about how support is delivered but claim directly from the NDIS for the services they provide.
Can I employ my own staff?
Yes. If you self-manage your funding you can employ anyone - but you need to ensure that you make arrangements for insurance and staff entitlements, such as long service leave.
There is information available from NDIS about how to self-manage a plan and there will be more information about how you can employ your own staff in the Quality and Safeguards framework when it is finalised and published.
Who can help me find appropriate providers in my area?
The NDIS has a list of registered providers available on their website. You can search for a provider by choosing the support type you want and entering your postcode. The list will show you which providers are closest to where you live.
For information on the NDIS you can visit the National Disability Insurance Scheme website or call 1800 800 110.