News & Events
On Wednesday 18 November 2020, the SA Premier announced an emergency directive of a six-day lockdown period to contain the current COVID cluster in South Australia. On midnight Saturday 21 November, South Australia came out of hard lockdown, three days early.
The Premier and Chief Public Health Officer are recommending that we continue to exercise significant caution in relation to the Parafield cluster. Lighthouse Disability’s Incident Command Team continues to meet regularly to ensure our clients, families and staff are safe and well. The Team will ensure staff are provided with the necessary guidance and support to maintain high quality support services to clients.
We are following the advice from SA Health and the Communicable Diseases Control Branch, and will continue to monitor any changes in restrictions and adjust how we support Lighthouse Disability clients and staff accordingly.
What does this mean for Lighthouse Disability?
This means that family members / guardians / friends can recommence visiting their loved ones. Please note that any family member / guardian / friend of a client who has had a COVID-19 test and is waiting for the test result should not be visiting the client during this time.
All visitors are required to complete a Health Status Declaration Form upon entry into our Services. We would also encourage visitors to wear face masks as physical distancing cannot be maintained.
If you plan on visiting a Service, please call ahead to ensure that the limit of people per house is not exceeded.
Your Manager, Service Delivery will be talking with you about your family member resuming their usual activities.
Clients and Families
Supporting and safeguarding our clients continues to be of the utmost importance.
Necessary action is being taken to ensure that all requirements for high quality care are in place, including skilled and qualified staff, food supplies, medications and other personal support needs.
Please do not visit our Services if you have had a COVID-19 test and are waiting for the test result. Medical support needs will continue to be via GPs and acute health services.
If you have queries about the wellbeing of your family member or arrangements in place to keep them safe, please call your Manager, Service Delivery via numbers in the Contacts and Other Support section below.
If you need support at this, or any time, please contact your Manager, Service Delivery or one of the other services below.
Community Support Workers are Essential Services workers and able to continue to work under the recent directives. Lighthouse Disability has issued staff with a letter which provides evidence of their Essential Services worker status.
Face masks will be provided for worker use at all times while supporting clients.
Please do not come to work and immediately get tested if:
- Instructions on the SA Health contact tracing site advise you of the need to quarantine
- You have been in any of the identified places at a high-risk time and you are feeling unwell
- You have developed even the mildest respiratory symptoms or are generally feeling unwell.
If staff need to call in sick for a shift, they must call either Rostering (8256 9803) or Emergency After Hours (EAH) (1300 665 880).
We understand that it is a challenging time and want to support your physical and mental health and wellbeing. If you need additional support at this time, please contact your line manager or the other services below.
Contacts and Other Support
Managers, Service Delivery
|Louise Bastian||0437 300 990|
|Jen Thompson||0447 678 094|
|Megan Kane||0438 139 554|
|Kerrie O'Dwyer||0427 671 582|
|Karen Barry||0429 886 255|
|Peter Hall||0438 725 244|
|Ray Johnson||0437 712 457|
Access Programs (Lighthouse Disability's Employee Assistance Program)
1800 66 77 00
1300 22 4636
Keeping you updated
We will continue to communicate with you over the coming days to keep you updated on arrangements in place to protect you, our clients and families.
Lighthouse Disability will continue to provide updated information via email, postal mail, our website and through your Manager, Service Delivery. Please don’t hesitate to contact your Manager, Service Delivery if you have any questions.
The South Australian COVID-19 Information Line (1800 253 787) operates from 8am-8pm, seven days a week.
The Australian Government Department of Health website provides general information on COVID-19 and you can find resources about the ‘Stop the Spread’ campaign on the SA Health website here.
You can also phone the National Coronavirus Health Information Line on 1800 020 080. This service runs 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450. More information can be found at the Australian Government Department of Health website here.
Find out about COVID-19 testing, including testing site locations, visit the SA Health website here.
Frequesntly Asked Questions (FAQS)
The National Disability Insurance Scheme has a full directory of FAQ’s that are updated daily. You can find answers to commonly asked questions below.
You can also find go to the NDIS Commission COVID-19 information page for links to updates, training, alerts and resources for NDIS participants and providers.